Privacy Policy

This Privacy Policy describes how CoPlayConnect LLC ("CoPlayConnect," "CPC," "we," "our," or "us"), a registered limited liability company, collects, uses, and protects your information when you use our services.

Data controller: CoPlayConnect LLC is the data controller for personal information collected through CPC.

1. Information We Collect

A. Information You Provide

• Account details (name, email, password)
• Optional child profile information (age range, interests, nickname)
• GameMatch Arcade™ quiz responses
• Saved games and preferences
• Support messages and feedback

B. Automatically Collected

• Device and browser type
• IP address
• Usage patterns and feature interactions
• Cookies and analytics data

C. Third-Party Integrations

If you connect CPC to external services, we may receive limited data according to your settings with that service.

2. How We Use Your Information

We use your information for the following purposes and legal bases:

• Provide the service — account creation, personalized recommendations, Connection Grade™ breakdowns, family dashboards, and Game Night planning. Legal basis: contract performance.
• Improve the service — product development, recommendation quality, and usage analytics. Legal basis: legitimate interest.
• Communicate with you — updates, tips, Game Night reminders, and support responses. Legal basis: contract performance and, for marketing, consent where required.
• Ensure safety and prevent misuse — fraud prevention, security, and enforcement of our Terms. Legal basis: legitimate interest and legal obligation.
• Comply with legal obligations — tax, accounting, and regulatory requirements. Legal basis: legal obligation.

We never sell your personal information.

3. How We Protect Your Information

We use industry-standard security measures including encryption in transit and at rest, secure servers, access controls, and regular review of our practices.

4. Sharing Your Information

We may share information with the following categories of recipients:

• Service providers — hosting, analytics, email delivery, customer support, and AI processing partners who help us operate CPC
• Merchant of Record — Paddle.com, which processes payments, subscriptions, tax, invoicing, and refunds on our behalf
• Professional advisers — legal, accounting, or other advisers when necessary
• Authorities — law enforcement or regulators when required by law

We do not share child-specific information with advertisers.

5. Data Retention

We keep your personal information only as long as needed for the purposes described in this policy. Account information is retained while your account is active. After you delete your account, we remove or anonymize your personal information within a reasonable period, unless we are required to keep it longer for legal, tax, or accounting reasons.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing
• Receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Complain to a data protection supervisory authority

To exercise these rights, contact us at coplayconnect@gmail.com. We will respond within one month where required by law.

7. Children's Privacy

CPC is designed for parents. We do not knowingly collect personal information from children under 13 without parental consent.

8. Cookies

We use cookies and similar technologies to improve performance, personalize recommendations, and analyze usage. You may disable cookies in your browser, but some features may not work as intended.

9. AI-Generated Content & Data Use

To power personalized recommendations, Connection Grade™ breakdowns, and illustrative game cover art, certain inputs — such as GameMatch Arcade™ quiz responses, child profile attributes (age range, interests), and game titles — may be processed by third-party artificial intelligence models. We do not include directly identifying personal information (such as your name, email address, or account ID) in prompts sent to AI providers. AI-generated cover art and recommendation text are illustrative only and are not official publisher artwork.

10. Medical / Professional Disclaimer

CPC does not knowingly collect health, medical, or diagnostic information about you or your child. CPC is not a medical, psychological, or therapeutic service and does not provide medical advice. Any developmental, behavioral, or health concerns should be directed to a qualified licensed professional.

11. Affiliate & Third-Party Links

Some outbound links on CPC may be affiliate links to game retailers or third-party services. When you click an outbound link, standard referral data (such as your browser type, IP address, and the referring URL) may be shared with the third party in accordance with their own privacy policy, which we do not control. We encourage you to review the privacy practices of any third-party site you visit.

Affiliate Programs

CoPlayConnect participates in affiliate advertising programs including the Amazon Services LLC Associates Program. These programs are designed to provide a means for us to earn fees by linking to affiliated sites. For full details, please visit our Affiliate Disclosure page.

12. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. Where required by law, we use appropriate safeguards such as standard contractual clauses to protect your information.

13. Changes

We may update this Privacy Policy. Updates will be posted with a new "Last Updated" date. Continued use of CPC after changes means you accept the updated policy.

14. Contact

CoPlayConnect LLC
coplayconnect@gmail.com